Privacy Policy.

Data Controller

CoventGarden.com is owned and operated by Quassim Yafai, who is the Data Controller responsible for your personal information.

If you have any questions about how your data is collected, used, or stored, you can contact us at:

Email: support@coventgarden.com

Information We Collect

2.1 Personal Information

We may collect personal information such as your name, email address, and other contact details when you register for an account, sign up for our newsletter, or contact us.

2.2 Website Usage Information

We may collect information about your interactions with our website, including pages visited, content viewed, and other usage data.

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content and advertisements.

See our Cookies Policy for more details.

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including personalised content and recommendations.
• To send you newsletters, updates, and marketing communications (with your consent).
• To monitor website performance and usage for analytics purposes.
• To comply with legal obligations or respond to lawful requests from authorities.

Lawful basis for processing

We process your personal information based on:

• Your consent (e.g., for marketing communications)
• The performance of a contract (e.g., providing requested services)
• Compliance with legal obligations
• Our legitimate interests (e.g., improving our website and services)

Sharing Your Information

4.1 No Selling or Trading

We do not sell, trade, or otherwise share your personal information with third parties for their marketing purposes.

4.2 Third-Party Services

We may share your information with trusted third-party service providers (e.g., email platforms, analytics tools) to help us deliver our services. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or to protect our legal rights.

Security of Your Information

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, alteration, or disclosure.

Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal requirements. For example:

• Newsletter Data: Retained until you unsubscribe.
• Account Data: Retained while your account is active and for up to 12 months after account closure unless otherwise required by law.

We will not retain your personal information longer than necessary for the purposes outlined in this Privacy Policy.

Your Rights

Under data protection laws (including the UK GDPR and Data Protection Act 2018), you have the following rights:

• Access and Correction: You can access, update, or correct your personal information at any time.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
• Marketing Preferences: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
• Cookies Management: You can manage your cookie preferences through your browser settings or by reviewing our Cookies Policy.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised. Please review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

By using CoventGarden.com, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.